FAQ
Questions we actually get asked.
Licensing, what a replacement includes, whether gutters are automatic (they are not), and how realtor contingencies work.
Do I need a roof replacement or a repair?
Repeated leaks, curling or cracked shingles, moss between the tabs, or a roof that is past its life usually point to replacement. We inspect on site and tell you straight. We do not upsell a full roof when a targeted repair is the honest answer — and we do not patch a roof that is already spent.
What is included in a roof replacement price?
Full tear-off down to the plywood, inspection of the deck, replacement of up to two sheets of rotted plywood, new underlayment, ice and water shield in eaves and valleys, starter shingles on rakes and eaves, architectural shingles with 6–8 nails each, ridge vents and caps, lifetime pipe-vent boots, magnetic nail sweep, and complete cleanup. Gutter cleaning is included. New gutters and gutter guards are not automatic — they are quoted only if you want them.
Are gutters included with every roof?
No. Gutter cleaning is included with a replacement. Installing new gutters or gutter guards is optional and quoted separately. We will not add them to your job unless you ask.
Do you handle storm and insurance claims?
Yes. We document the roof, meet the adjuster when needed, and install a warrantied replacement if the claim is approved. You get Tim’s cell number — you are not handed off to a call center.
Do you invent storm damage so I can file a claim?
No. We document what we find on the roof — we don’t invent damage. If the field is fine, we say so.
How fast can you turn a realtor contingency?
Post-inspection roof contingencies are a core job for us. We inspect quickly, price a replacement that will clear the objection, and can often schedule around settlement. Paid at settlement when the deal/title company allows. We do not offer pre-buyer inspection shopping.
What warranties do you offer?
GAF and comparable manufacturer material warranties up to 50 years (system-dependent) plus an industry-leading 10-year workmanship labor warranty with a one-time ownership transfer. That transfer is a real selling point at listing time.
Are you licensed?
Yes. Virginia Class A contractor license #2705164508. GAF Certified contractor ID #1126786. We are locally based at 218 Cornwallis Avenue, Locust Grove, VA 22508.
Do you replace house siding or do full exterior remodels?
No. We do not list house siding, skylights, water-damage repair, an exterior remodeling package, a handyman package, or general wood staining. Additional services — outside, inside, and yard work — are on the additional-services page. Roofing is the work; those extras exist because homeowners already trust the crew.
The extras besides the roof — painting, decks, drainage, trees, yard work — are listed on additional services. That page is not in the main nav on purpose. Roof replacement stays first.